Frequently Asked Questions

PBP is a monthly subscription to receive a pretty panty in the mail. It’s a gift for yourself or a friend. The panty comes in a beautiful package and it’s different every month. We have five subscriptions to choose from: Basics, Signature, Premium, Matching Sets and Naughty but Nice.

Shipping is free for orders to Canada and the US!

We offer economical flat rate shipping ($8 USD) for international orders.

Yes, email us your order and the dates you’d like the panties to arrive. For example: for a birthday or holiday.

Yes. Email us at info@pantybypost.com or call us for a personalized electronic gift certificate. It’s the perfect last minute gift!

The Premium Luxe line is a high end fashion line with some hand sewn details and European fabrics. Our Signature line is a playful, sexy mix of colourful designs and fashionable looks.

Yes, we are happy to make special arrangements to express your package. There will be a small fee for this shipping service upgrade.

All sales are final and nonrefundable. However, your feedback is important to us, if you have an issue, please let us know.

We welcome requests, but part of the fun is the monthly surprise. Just email us if you have specific preferences.

Visit our size chart to help you choose the right size.

We offer up to size XL.

Yes! Please email us your list of messages for each month.

For example: January – I Love You! February – Will you Marry Me?

Canadian and International packages ship via Canada Post within 2 business days after the order is placed. US packages ship mid-month via USPS.

Yes, please email us to make arrangements for an unmarked envelope for complete privacy.

On our shop, you select panty size and styles (surprise me or thong only). If you would like something different from the options provided, please email us your request. We are happy to offer you the perfect mix! For example, you may want mix (no thongs) mostly, but you perhaps want to sample a thong or two. Just email us.

Your best savings is on any 12 month subscription that you pay for one time.

Yes! Just contact us and we’ll make it so.

Get in touch by email: info@pantybypost.com