Frequently Asked Questions

Panty By Post is a monthly subscription to receive a pretty panty in the mail. It’s a gift for yourself or a friend. The panty comes in a beautiful package and it’s different every month. We have five subscriptions to choose from: Basics, Signature, Premium, Matching Sets and Naughty but Nice.

Shipping is free for orders to Canada and the US!

We offer economical flat rate shipping ($8 USD) for international orders.

Yes, email us your order and the dates you’d like the panties to arrive. For example: for a birthday or holiday.

Yes. Visit our gift certificate page to get a personalized electronic gift certificate. It’s the perfect last-minute gift!

The Premium Luxe line is a high end fashion line with some hand sewn details and European fabrics. Our Signature line is a playful, sexy mix of colourful designs and fashionable looks.

Yes, we are happy to make special arrangements to express your package. There will be a small fee for this shipping service upgrade.

All sales are final and nonrefundable. However, if you ever have an issue, let us know and we’ll do everything we can to make you happy!

We welcome requests, but part of the fun is the monthly surprise. Just contact us if you have specific preferences.

Visit our size chart to help you choose the right size.

We offer up to size XL.

Yes! Please email us your list of messages for each month.

For example: January – I Love You! February – Will you Marry Me?

Canadian and International packages ship via Canada Post within 2 business days after the order is placed. US packages ship mid-month via USPS.

Yes, please leave us an order note with the request when checking out or contact us to make arrangements for an unmarked envelope for complete privacy.

On our shop, you select panty size and styles (surprise me or thong only). If you would like something different from the options provided, please email us your request. We are happy to offer you the perfect mix! For example, you may want mix (no thongs) mostly, but you perhaps want to sample a thong or two. Just email us.

Yes! There are no contracts or commitments. Just contact us and we’ll make it so.

Simply get in touch with us via our Contact Us page and we will get back to you ASAP.

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