“Every month is such a nice treat. I forgot that I’ve signed up for the
panty subscription and ”bam” - a pretty little red and white box appears
with a surprise panty inside.”
SUKA L.
We have been featured on
Comfort in 3 simple steps
How it works
1
Pick Your Panties
Choose a fashion line, a style (to thong or not to thong? That is the question!) and size.
2
Receive Your Panties
Sit back, relax, and receive your panties in the mail. You are now part of the club!
Cityline — the longest-running and most successful daytime show for women in North America recently picked Panty By Post as their favourite lingerie subscription service and #1 gift idea!
"Every month is such a nice treat! I forget that I've signed up for the panty subscription and "bam!" - a pretty little red and white box appears with a surprise panty inside."
Suka L.CEO
A great service that delivers a fun, practical and super sexy little gift in the mail every month! The best way to feel spoiled without the splurge! #myguiltypleasure
Bo N.CEO
I have bought a few different gifts for my fiancee from this site. The panties are sweet and sexy. she loves them. Service has been great and very responsive! We BOTH love to see the little packages arrive in the mailbox.
Dan P.CEO
I love Panty By Post! They are always timely with their deliveries, their panties are cute and comfortable, and the customer service is excellent.
Celeste W.CEO
Makes me feel so feminine! I've had several friends sign up and they share the same joy! Love it!
Cydney B.CEO
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Happiness Guaranteed
Our #1 goal here at Panty By Post is your happiness. Which means we stand by our product 100%, no matter what, no questions asked, no holds barred, no ifs, no ands, no buts. If you have a problem, we will solve it. Refund it. Send you new panties. Whatever it takes. Just reach out to our Customer Happiness Team. We’re here for you. Happiness. Guaranteed.
The fun (and hottest) new way to receive luxury underwear in the mail each month. Give a gorgeous gift to yourself or someone you care about, and we will deliver it straight to your door in a beautiful box. Founded way back in 2008, we curate luxury brands that are guaranteed to put a GIGANTIC smile on your face and a WOW in your panty drawer.
Easy peasy! Consult our size chart to choose the right size.
If the panty doesn’t fit like a dream when it arrives, we’ll send a replacement, free of charge.
Treat yourself to our most luxurious line. Lace underwear with the WOW FACTOR. Super sexy and empowering.Give yourself something you’ll look forward to every month. #selfcare
Terms and Conditions
TERMS AND OTHER POLICIES
Subscribing and Payment
Monthly Subscriptions: Users will be charged and shipped the selected subscription items (typically panties) once a month until the subscription is canceled. Billing will take place the same date of every month as the original purchase date.
Gift Subscriptions: Users will be charged for the entire term of the subscription up front. The selected subscription items will be delivered once per month for the duration of the term at no additional charge. At the end of the prepaid term, the subscription will switch to a monthly subscription.
Panty by Post charges will appear on the customer’s credit card statement as Panty By Post.
Cancellations
Users may cancel their subscription at any time up. Users must cancel SEVEN days prior to their next billing date to ensure that their account is canceled prior to the renewal.
To cancel, users must send an email to [email protected] to request cancellation. Users must include their billing name, subscription type, and the shipping address.
We will reply via email with a confirmation that the cancellation request has been processed and that there will be no further charges or shipments.
The prepaid term of gift subscriptions is nonrefundable but can be canceled at any time. However, the renewals at the end of the prepaid gift term may be canceled at any time.
Return and Refund Policy
All sales are final and nonrefundable. However, your feedback is important to us, if you have an issue, please let us know.
Sizing related exchanges may be accepted on a case by case basis and are subject to the 5$ reshipment fee.
We want to do everything we can to ensure that you are happy with your subscription and with your Panty by Post experience. You can always email us at [email protected] and we will work to ensure your satisfaction as best we can.
Delivery and Shipping Policy
We ship using the regular post and we ship worldwide! We are happy to send to post office boxes too.
Shipping is free for our North American (per the UN classifications) customers and $5 per package for our international clients. We are happy to arrange faster shipping using FedEx or UPS. Just email us to make arrangements.
We are unable to provide tracking information for any of our Canadian shipments, it’s how we keep postage costs low for our customers.
For US customers we ship on the 15th of every month and tracking is available upon request.
Privacy Policy
Instagram Contest Rules
BFF Contest – Win $100 worth of panties for you and your bff (December 2018) Official Contest Rules & Regulations
1. NO PURCHASE NECESSARY. Void where prohibited. By entering this Contest the entrants and participants automatically agree to accept and abide by these Official Contest Rules and Regulations (“Contest Rules”). All decisions of Panty by Post with respect to any aspect of this Contest, including without limitation the eligibility of entries, are final and binding on all entrants in all matters as they relate to this Contest.
2. How to participate:
• 1) Follow Panty by Post on Instagram at www.Instagram.com/pantybypostlife If you do not have an Instagram account, you can sign up here for free: www.instagram.com
• 2) Like This post can be found here: https://www.instagram.com/p/BrgTH5iBnW3/
• 3) Tag at least one friend in the comments
• 4) You can gain additional entries by tagging additional friends in new comments (one entry per comment)
4) To be eligible to win, be sure your profile is not set to private.
3. Eligibility: This contest is open to all residents of Canada. This contest is void wherever prohibited or restricted by law and is subject to all federal, provincial, and local laws and regulations.
4. Prize: $100.00 (CAD) worth of panties for you and a friend each. The Prize is worth $200 (Canadian Dollars) total. Winner is solely responsible for all costs (i.e.: shipping charges), incidentals, and expenses not specifically mentioned as being included. Prizes must be accepted as awarded and are not transferable or convertible to cash. No substitutions will be accepted. All federal, provincial, and local taxes are the sole responsibility of the winner.
5. Expiration and Draw: This contest will run from December 16, 2018 until December 24, at 4:59pm PST. Panty by Post will select one (1) winner by a random draw from all eligible entries on December 24, 2018. The chances of being selected depend on the number of eligible entries received. Per Instagram rules, we must mention this is in no way sponsored, administered, or associated with Instagram, Inc. By entering, entrants confirm they are 13+ years of age, release Instagram of responsibility, and agree to Instagram’s term of use.
6. Rules of participation: A person may submit the contest as many times as they would like.
7. Notification: The prize winner will be notified via direct message on Instagram. If the contestant does not respond within two (2) days of notification, or does not meet all of the contest conditions, another entry will be randomly selected from all remaining entries.
8. Conditions: Panty by Post assumes no responsibility for lost, late or misdirected entries or any software, hardware, network or other failures or malfunctions that interfere with the proper conduct of the contest. In order to win, entrant must first have complied with Contest Rules. All winners consent to the use of their first name and city of residence without payment or compensation in any publicity or advertising in any medium carried out by Panty by Post. By participating in the Contest, each participant agrees to release and hold Panty by Post responsible for any and all losses, damages, rights, claims and actions of any kind in connection with the Contest or resulting from acceptance, possession, or use of any prize, including without limitation, personal injury, death, and property damage, and claims based on publicity rights, defamation, or invasion of privacy.
PRIVACY POLICY
At pantybypost.com, we are committed to providing you an excellent and safe online shopping experience, as well as a high level of customer service. We collect information from you when you place an order. Any data that we request that is required will be specified and completely optional. When ordering and registering on our site, as appropriate, you may asked to enter your name, email address, mailing address, phone number and credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may used in one of the following ways:
-To personalize your experience so that we can respond to your individual needs
-To improve our website (we continually strive to update our website based on the feedback and information we receive from you)
-To improve customer service (your information helps us to respond to your customer service requests and support needs)
-To process transactions : whether public or private, you will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or/and service as requested and purchased by the customer.
-To send periodic emails: the email you provide for ordering process may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates , promotions, related product service information, etc.How do we protect your information?
SSL CertificateWe implement a variety of security measures to maintain the safety of your personal information when you place an order. These security measures include: password protected directories, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the internet securely and ensuring that we never have access to your credit card number.
We offer the use of a secured server. All supplied credit card information is transmitted via SSL technology and then encrypted into our Payment Gateway database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit card number, financials) will not be stored on our servers.Do we disclose any information to outside parties?
We do not sell, transfer or otherwise sell to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is in compliance with the law, enforce our site’s policy or protect ours or others’ rights, property or safety. However, non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.
Third party links?
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our sites and welcome any feedback about these sites.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of the COPPAC (Children’s Online Privacy Protection Act Compliance), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years of age and older.
Online Privacy Policy Only
This online privacy policy applies to information only collected through our website and not to information collected offline.
Your consent
By using our site, you consent to our privacy policy.
Changes to our privacy policy
We have the right to make changes to our policy and will notify you if done so.
Contacting us
If there are any questions regarding this privacy policy, you may contact us by phone 604-307-9642 or email us at [email protected].
Privacy Policy Customer Pledge
We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the necessary important laws and initiative brought forth by the Federal Trade Comission Fair.
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Based on reviews by 200 customers 
