FAQs

What is your shipping rate?

$2.50 per panty for US and Canada, $5 per panty for International addresses.

Can I choose the panties or do you?

Yes, you can choose. Just click on images in the Women's Gallery and send us a list of your requests (when you click an image, a panty name pops up).

What is Panty by Post?

PBP is a monthly subscription to receive a pretty panty in the mail. It's a gift for yourself or a friend. The panty comes in a beautiful package and it's different every month. You chose or it's a surprise. We have many packages to choose from, including men's bamboo briefs.

Do you offer plus size panties?

Yes, our plus size panties size XXL and up come from a Scandinavian company called Change. Our Signature Line from Blush Lingerie go up to size XL.

How do I pick the size? Do you have European sizes?

Visit our size chart on our home page for a complete size guide and tips.

What are Hanky Panky thongs?

These are the very special thongs we sell in our Bridal Line. No, you don't have to be a bride-to-be to order them. We have bride, bridesmaid and maid-of-honour thongs, as well as plain thongs without the gems.

I don't want thongs. How do I tell you this?

Please order mix (no thongs).

Can I get a refund or make a return on a panty?

We accept returns. Just email us and we'll solve the issue immediately.

If the size is wrong is there some way to change it for the next ones?

Yes, we can update your file at any time. Just let us know.

Can I write notes to go with each panty of the month?

Yes! Please email us your list of messages for each month. For example: January- I love you. February- Will you marry me?

Can I order more bamboo briefs?

Yes. Just email us to request a bigger package (no pun intended!).

Can I get my package in a plain envelope?

Yes, please email us to make arrangements for an unmarked envelope for complete privacy.

I would like different panty styles, not just one.

On our shop, you select panty size and styles (mix, thongs, or mix (no thongs)). If you would like something different from the options provided, please email us your request. We are happy to offer you the perfect mix! For example, you may want mix (no thongs) mostly, but you perhaps want to sample a thong or two. Just email us.

Can I get my package sent by Express Post or Fed Ex?

Yes, we’re happy to make special arrangements if you’re in a pinch or you can’t wait for standard mail delivery. There will be a small fee for this shipping service upgrade.

PLUS SIZES: Are all panty types in the gallery available in plus, or does plus have a limited selection?

Our plus line is 2X, 3X and 4X, all from Change Lingerie (check out change.com).